Talent Acquisition and Experience Manager

Talent Acquisition and Experience Manager

Reporting to the Head of Talent Experience, the Talent Acquisition and Experience Manager will be accountable for talent attraction, selection, onboarding, learning and development and career experiences while also assisting the Head of Talent Experience in performance management, payroll management, employee relations and other HR related projects and challenges.

He/ She is responsible for creating memorable experiences for our candidates and talents (our employees), focusing on each touchpoint in their journey, with love and thoughtfulness. This implies embedding some marketing tools and practices in Human Resources Management.

RESPONSIBILITIES

  • Approach the recruitment and selection function from a business solution perspective
  • Be creative and authentic while connecting with potential candidates through different communication channels, including social media
  • Use digital tools to be more efficient and focus on service excellence
  • Pay special attention to the hiring process and experience through structured and systematic support from selection to onboarding and confirmation of our talents
  • Be on the floor to accompany our talents, while listening to and understanding their requirements and expectations
  • Be a partner to our Head of Departments, assisting them in fostering employee motivation and engagement
  • Be proactive and innovative, making recommendations to Higher Management with a view to enhancing the talent experience
  • Ensure talent development by making the learning and development journey an enjoyable one
  • Through genuine love and care for our talents, make them feel part of our family
  • Actively lead and participate in HR projects
  • Assist the Head of Talent Experience in managing the business priorities

BEHAVIOURS

  • Entrepreneurship - must be an opportunity seeker, enjoy taking initiatives, can do attitude, adaptable to a fast-paced culture, having a positive outlook
  • Service Excellence - Must be the best at what they do and go the extra mile, need to be flexible, customer focused, feel the need to constantly improve, provide top quality service
  • Accountability - Ability to keep their word, deliver results, be committed to their responsibilities, have strong willpower and act as if the business was their own
  • Teamwork - Must have Team spirit and be able to work within a Team while empowering one another, no personal agenda. We're all in the same boat working to achieve one common goal "We are One"
  • Honesty - Must be an open communicator, sincere, trustworthy and transparent. Always ethical and behave and act in the best interest of our employees and the company

REQUIREMENTS

  • A Degree in Human Resources or Marketing or any other related field with at least 5 years’ experience at a Senior Officer level
  • Leadership skills, Excellent interpersonal, written and oral communication skills
  • Customer-focused
  • Creative and proactive
  • Proficient in the use of social media and job boards
  • Multi-tasked
  • Problem solving skills

Closing Date: 29th November 2024

Management reserves the right to call only the best-qualified candidates.

Apply Now

  • CONTACT:
    Head Office - Sunlife

    CONTACT NUMBER:
    +230 402 0000

    CONTACT EMAIL ADDRESS:
    mycareer@yoursunlife.com

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