Information System Supervisor

The Information System Supervisor will be responsible for the secure and effective operation of all IT systems while ensuring technical support to end-users. He/she will report to the IT Manager and collaborate with other IT officers to ensure proper running of the operation.

RESPONSIBILITIES:

• Provide day-to-day support to users on PMS and POS.
• Troubleshoot all IT technologies issues.
• Support of Microsoft Office products to end users.
• Ensure that all tickets are logged on the IT Helpdesk system.
• Ensure that key client application is available at all times.
• Maintain File Servers.
• Backup and restore operation.
• Maintain telecommunication equipment (Telephone and WIFI).
• Provide training of end-users.

PROFILE:

• Diploma / bachelor’s degree in computer science or related field.
• CompTia A+, CompTia Network+, MCSA would be an advantage.
• Minimum 2-3 years of experience in similar field, preferably at supervisory level.
• Should be fully conversant with Microsoft OS and applications.
• Should be familiar with all network hardware, switches and routers.
• Skills in data cabling (CAT 5E/6). Able to terminate RJ 45 jacks.
• Knowledge of Opera PMS, Symphony POS and Oracle ERP.
• Hardworking person, prepared to work long hours.
• Proactive individual, able to work under pressure.
• Outgoing and friendly personality.

Closing Date: 29 January 2025

Management reserves the right to call only the best-qualified candidates.